Privacy Policy
Lhakar technologies private limited (“Lhakar technologies private limited“, or “we” or “our” or 
“us“) operates the Lhakar technologies private limited nfotech Rummyfantasy (https://rummyfantasy.online/) website and mobile application (together 
“Platform“), which enables users in select states of India (“Users“, or “you” 
and its grammatical variations) to access and participate in online game of 
Rummy in various formats and variations.
This policy (“Privacy Policy“) governs how Lhakar technologies private limited collects, uses, 
shares, and protects the personal information disclosed to us by Users in the 
course of their usage of the Platform, and forms an integral part of the Terms 
of Service between Lhakar technologies private limited and you. Accordingly, you are advised 
to read this Privacy Policy carefully before accessing the Platform.
All words used but not defined herein shall have the meaning ascribed to 
them in the Terms of Service.
1. Types of information we collect
• 1.1
We may collect the following types of information:
• Information you provide: When you register on the 
Platform, you will be required to provide us with your name, 
location, email address, mobile number, display picture, 
social media account ID (where submitted by you), and 
other relevant profile information. Additionally, you may be 
required to provide your bank account details when you 
make use of the add cash or cash withdrawal options for 
Cash Games, and your KYC when you use the cash 
withdrawal option, where applicable. In some cases, such 
as referral programs or team play options, you may provide 
us with personal information of another person.
• Transaction details initiated by you: If you initiate a 
cash transaction in relation to your RC Account, we receive 
and store details pertaining to such transaction, including 
the payment method used, the amount added to the RC 
Account, and the date and time of the transaction.
• Interaction information: When you interact with our 
customer support over any medium, such interactions may 
be recorded and stored.
• Technical information about you: – We automatically 
collect certain information from you when you use the 
Platform, including your IP address, location, other unique 
device identifiers, your browser type, language, the URL of 
the website which you may have used to reach our 
Platform, and cookies (defined below).
• Usage information: When you play the game of 
Rummy offered by us on the Platform, including Cash 
Games, and non-cash games available in various formats 
and variations (together, “Games“) on our Platform, we 
collect details related to the manner of your use of and 
interaction with our Platform and other Users such as the 
date and time during which you accessed the Platform, 
location from where you access the Platform, the amount of 
money spent on each Game you participate in (where 
applicable), the duration for which you play any Game, and 
the formats and variations of Game you participate in.
• Messages. When you use our Platform to 
communicate, we receive and store the messages you may 
send or receive on the Platform, and any other content you 
may upload or share on the Platform.
• Cookies: We use cookies, small text files that uniquely 
identify your browser and enable Us to recognize the 
information you have consented to give us, to store certain 
types of information each time you visit any page on our 
Platform. These cookies do not contain any personal 
information and you may choose what cookies you allow by 
managing your cookies settings on your browser. This will 
allow you to delete your browser cookies or disable them 
entirely, however, if you choose to disable all cookies, it will 
affect your overall experience with our Platform— it may 
make parts of our Platform non-functional or inaccessible to 
you in such cases. Therefore, we recommend that you 
enable cookies for our Platform. The cookies we collect are 
mainly used to serve advertising banners to you and in 
doing so we may use the services of third parties. Such 
third-party service providers do not know the name, phone 
number, address, email address, or any personal 
information about you, and no personal information is 
collected or used in this process.
• Web beacons: We use web beacons, images that are 
part of the web pages, also called pixel tags or clear gifs, in 
combination with cookies to understand how you interact 
with our Platform and the content therein. When you disable 
cookies, web beacons are also likely to become ineffective. 
You can also add browser extensions to specifically block 
web beacons.
• 1.2
Some of the information that we require you to provide on first 
accessing or registering on the Platform is mandatory and/or 
essential to the provision of our services to you, and hence if you 
do not provide such mandatory information, you may not be able 
to access some of the features of the Platform.
2. How we use your information
• 2.1
In addition to the uses of information described elsewhere in this 
Privacy Policy, we use your information to do the following:
• enable your access and use of the Platform;
• process cash transactions to your RC Account, and 
enable Withdrawals, (where applicable);
• facilitate your participation in various types of Games 
and events on the Platform;
• send you Lhakar technologies private limited service-related emails 
and communications, including notifications about changes 
to our policies or services;’
• market our Services or products or services of our 
group companies, affiliates and subsidiaries to You.
• handle support requests, including investigating a 
transaction or issuing a refund (where applicable);
• perform internal operations such as troubleshooting, 
data analysis, testing, research, statistical, internal training, 
and quality management purposes aimed at improving the 
Platform, enhancing future game developments, and 
making advertisements more relevant. Such analysis is 
aggregated and does not pertain to any specific User.
• Verification of Users and their accounts;
• measure and understand the effectiveness of the 
promotions, and advertisements we serve to you and 
others;
• personalise the Platform for you, including the 
promotions and advertisements that may be served to you;
• provide you with customer support; and
• enforce our Platform Policies.
• 2.2
Where you use our referral program, we use
• your name/email address in the heads of the email/
SMS sent to the person referred; and
• the name, mobile number, and email address of the 
person referred, to communicate with them.
• 2.3
Optional use: We may use your personal information for the 
purpose of testimonials and other promotions.
3. How we store your information
• 3.1
The information collected by us from Users of the Platform is 
securely stored and processed on servers located in India.
• 3.2
Some of our affiliates and/or service providers may store or 
process information in jurisdictions other than India.
4. How we share your information
• 4.1
We may share your information with various third parties who 
assist us in providing you with our services, including the 
following:
• Service providers, such as information technology and 
payment service providers, whose services may form a part 
of or may be necessary for the provision of our services;
• Advertisers and advertising networks that require the 
information to select and serve advertisements to you and 
other Users;
• Cloud storage providers to store the information you 
provide and for disaster recovery services, as well as for the 
performance of any contract we enter into with you;
• Analytics and search engine providers that assist us in 
the optimisation and improvement of the Platform;
• Entities that provide us with marketing assistance;
• Entities that provide us with customer support 
services.
• 4.2
We may share your information with subsidiaries, affiliates and 
group companies of Lhakar technologies private limited that aid us in the provision 
of our services and the functioning of the Platform, and for our 
internal business purposes. We may also share your information 
with subsidiaries, affiliates and group companies of Lhakar technologies private limited 
Infotech for our internal business purposes including without 
limitation data analysis.
• 4.3
We may share your information with law enforcement agencies, 
public authorities, or other organizations, if legally required to do 
so, or if such use is reasonably necessary to:
• comply with any legal obligation, process, or request 
from government or judicial authorities;
• enforce our Platform Policies, including investigation 
of any potential violation thereof;
• detect, prevent, or otherwise address security, fraud, 
or technical issues; or
• protect the rights, property or safety of Lhakar technologies private limited 
Infotech, our Users, third party or the public as required or 
permitted by law (including exchanging information with 
other companies and organisations for the purposes of 
fraud prevention).
• 4.4
The service providers we engage are bound by data processing 
agreements that require them to take sufficient technical and 
organizational measures to safeguard your information.
• 4.5
If we sell or otherwise transfer our business, or our assets, in full 
or part, to another organization (e.g., in the course of a 
transaction like a merger, acquisition, bankruptcy, dissolution, or 
liquidation), your information may be among the items sold or 
transferred. The buyer or transferee would be obligated to honour 
the commitments made in this Privacy Policy.
5. How long we retain your informationWe retain your information 
for as long as is necessary to provide you with our services; thereafter, 
we may retain your information to comply with our legal obligations, 
resolve disputes and enforce our agreements, and to protect Lhakar technologies private limited 
Infotech’s legal rights, subject to limitations under applicable law.
6. Your rights and preferences
• 6.1
Access and Updation: You may access and update the personal 
information that you have provided to us by logging into your RC 
Account, and using the options available therein, though this may 
be restricted in instances where you are not able to verify your 
identity or there is any suspicious activity associated with your 
account.
• 6.2
Withdrawal from providing information: You have the right to 
withdraw or decline your consent to the collection of any 
information you provide us at any time by writing to us at 
support@Lhakar technologies private limited.in Please note, this may affect your usage 
and access to our Platform.
• 6.3
Communications Opt-outs: You can opt-out of marketing or 
advertising emails by sending an email to support@Lhakar technologies private limited.in .
7. Security and protection of your information
• 7.1
We use industry-standard and legally mandated safeguards to 
keep the information collected by us secure. These measures 
include periodic reviews of our data collection practices, storage 
and processing practices, cyber security measures such as 
encryption, and physical security measures to guard against 
unauthorized access to systems where we store Users’ personal 
information. We have a comprehensive information security 
program and information security policies that contain managerial, 
technical, operational and physical security control measures 
adequate for the protection of personal information, including 
sensitive personal information.
• 7.2
When you register with us, your account is protected by means of 
a unique password, which is known to or may be accessed only 
by you. You are responsible for maintaining the secrecy of your 
unique password and RC Account information, and for controlling 
access to emails between you and us, at all times. Therefore, you 
should not provide your password to anyone whosoever: breach 
hereof constitutes a violation of the Platform Policies and may 
result in termination of your RC Account in certain cases. If you 
become aware of or reasonably suspect any breach of security of 
your RC Account, including compromise of your password, you 
must notify us immediately.
8. Information relating to childrenThe Platform is not intended or 
directed at anyone under the age of 18 years, and we do not knowingly 
collect or solicit any information from, or allow the registration on the 
Platform of, anyone under the age of 18 years. Upon learning that we 
have collected personal information from a User under the age of 18 
years, we will delete that information as quickly as possible. If you 
believe that we might have any information from or about a child under 
the age of 18 years, please contact us in Clause 10 below.
9. Third party platforms and servicesThe Platform may contain 
links to third-party websites or services (“External Resource”). Your 
browsing on and interaction with any External Resource, irrespective of 
whether the link to such External Resource originated on our Platform, 
is subject to the terms of use and privacy policies of such External 
Resource. We are not responsible for the functionality, privacy, or 
security measures of any other entity and this Privacy Policy will not 
govern your use and access of such website or service you are 
redirected to.
10. How to contact us If you have any thoughts or questions about 
this Privacy Policy or the Platform at support@Lhakar technologies private limited.in
11. Changes to this Privacy Policy
We may modify or update this Privacy Policy from time to time, and we 
will notify you, via email or in-app/website notifications of any such 
changes. However, you are advised to review this Privacy Policy 
periodically, as your continued use of our services after any modification 
to this Privacy Policy will constitute your acceptance of such 
modification.